Ramblings

Just "some" of my thoughts....

Saturday, November 18, 2006

Thank you for NOTHING Direct TV!!!

I have wanted to see the movie Thank You for Smoking for a long time but never got a chance to see it. Now that I have 700+ plus channels of Direct TV I decided to look on the online TV guide to see if they were going to show it on one of my many channels. It wasn't listed on any of the free channels, but it was showing on pay per view. I remember when I signed up for Direct TV part of my package was one free PPV per month. I have not utilized any of my PPV yet, so I decided to order the movie for my last hurrah before I go into pre-finals hibernation. Of course the usual method is to order the movie off the remote, this only works if you have a landline. I went online and I saw I could order the movie online or over the phone. However, online there was no place for me to utilize my free PPV. So I called Direct TV and after waiting 47 minutes on hold someone finally told me that there was no such deal listed on my account so he transferred me to an "account reviewing specialist." After giving this "specialist" the legal jargon rundown about how Direct has materially misrepresented their plans and I "relied to my detriment"...blah blah.... poor law student...and after talking to her about finals, loans and my dad (and another 30 mins of my precious time) she told me that she felt so bad about what I had to go through with Direct TV and she will give me one showing of Thank You for Smoking for free. At 8pm I set my DVD recorder (as I really needed to study some Con Law) to tape my ONE free showing of the movie. 8pm arrives and the movie starts, so far so good, but in the corner of the screen there is a blue notice box that says "to order this movie please press 732..." I figured it’s a free movie; I could deal with the blue box in the corner. Shortly after the movie began, I turned off the TV so I could study. (My DVD recorder records with the TV off). After about an hour and in desperate need for a break from the "overbreadth doctrine" I turned on the TV and much to my dismay, the movie was gone, the TV screen saver was running. I was pissed. I couldn’t believe I spent all that time on the phone to finagle (sp?) a free movie only for it to be taken from me in an instant. I would have just gone to Blockbuster and spent the five bucks. Or even easier just to pay the $3.99 on directtv.com. But once I saw it was on PPV, I was on a mission to get my free movie. I should have known that nothing is really free. All the time and effort that went into getting this “free” movie was completely not worth it. Right now my DVD recorder is taping the Thank You for Smoking; which I purchased online!!! Thanks for nothing Direct TV!

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